I have an iphone 12. When I go to settings to create a hot spot, it says it cannot and that I should contact Koodo. As I am sure you are aware, there is no way to speak to someone at Koodo. Any suggestions?
Best answer by Allan M
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Userlevel 7
+4
Have you tried resetting your network settings?
Not yet, but I will tonight (my wife's phone). Anything I should know about resetting them?
Userlevel 7
+4
Not yet, but I will tonight (my wife's phone). Anything I should know about resetting them?
If you reset networks settings, your wifi/bluetooth password is lost and you would have to reenter them again. It is part of the reset process.
Also, was your wife is a postpaid customer?
She is a postpaid customer. I have found out how to reset the network settings, but my wife is scared I will mess other things up, so I have a call scheduled with Koodo. We’ll see what that does. (Not that I have ever caused any issues before!!!)
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