Skip to main content
Koodo Community
Question

cannot receive text message (port from fido to koodo)

  • December 7, 2023
  • 1 reply
  • 76 views

I was at the store on Nov 27 and the rep helped open my Koodo account and ported two lines from Fido to Koodo.  I only noticed yesterday that I haven’t been able to receive text messages all this time.  People can receive my texts ok but I didn’t receive any of their messages.  I tried all the troubleshooting steps and nothing works.  Need help please.  Data and calling are ok. 

This topic has been closed for replies.

1 reply

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • December 7, 2023

Which phone are you using? Have you tried to disable and enable RCS (android) or iMessage (iPhone) in the phone?