Koodo Community
Question

cannot connect phone to my computer

  • 17 October 2023
  • 2 replies
  • 46 views

Greetings to all, I have been using using Koodo tab for long years. But recently I am having a problem when I am going to connect it with my computer via USB cable. I am getting this error message “Windows does not recognize it.” I dont know what could be the issue. Could anyone please help me to fix it? Any kind of help would be highly appreciated.


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2 replies

Userlevel 7
Badge +4

What phone are you using to connect to your computer? Have you tried other ports or cables?

Anyway I have resolved the issue with the help of this article. I just simply modified the USB configuration settings. After doing this, the problem got solved. Now I have no longer any issues.