can’t update my greeting

Question

I returned from a trip six weeks ago and recorded a new greeting when I got back, but the old greeting continues to play. Even after getting help from Koodo live assist, the problem persists. I didn’t record an extended absence greeting; all I did was change my personal greeting as I have done before.

I am using an iPhone SE and it looks like live. Voicemail is activated on my device. Any ideas?

PaulD · Accepted Answer

I had to turn off live voicemail to get it to work.

Flo Koodo · Answer

Hi @PaulDIf you are looking to update you presonalized greeting with a standard one, you’d need to schedule a call back with the virtual assisthttps://www.koodomobile.com/en/help/voicemail

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded