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Question

Can’t empty shopping cart

  • May 26, 2026
  • 4 replies
  • 41 views

I had previously put a phone into my shopping cart, but no longer want it. I see no way of emptying the shopping cart so that I am able to look at new phones. It won’t let me. Anyone know how to fix this? 

4 replies

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  • Mobile Master
  • May 26, 2026

Are you able to clear the cache and cookies, exit your browser, and try going back to the Koodo page?


Dinh
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  • Mobile Master
  • May 26, 2026

It might be an issue with local cache or cookies of the web browser. I would recommend you use the incognito mode of the web browser to see if that can help. 


Flo Koodo
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  • Official Rep
  • May 26, 2026

@labrown315 

If you click the cart, do you see any “Clear order” option or something similar at the bottom, that you can use to remove the phone from the cart?


  • Author
  • Beginner
  • May 26, 2026

Thanks everyone! I was able to clear the cart. Thanks for the help :)