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"Call cannot be completed" - HELP, I can call nobody

  • 6 September 2022
  • 2 replies
  • 922 views
P

Hi, I recently moved from Montreal to Vancouver and I transferred from Fizz to Koodo about 12 days ago (I kept the previous phone number). Everything was ok till 2 days ago when I found that I can't call anyone. I tried calling Vancouver numbers, Montreal numbers, my friends, none of them worked and it always says “the call cannot be completed”. Also, I think people can't receive my texts. 


I can receive incoming calls and text messages. 
 

Please help!

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Best answer by Boa_Guy Koodo 6 September 2022, 19:59

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2 replies

Boa_Guy Koodo
Userlevel 7
Badge +4

Hi there @Pnaichvrr , We have taken a look into your account, and everything seems normal. We have refreshed the switch just to be on the safe side. Everything was successful. Please restart your device and let us know if everything is working for you.  

P

That solved the problem, thank you!

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