I've been billed by busuu for a subscription that was not authorized.
I've emailed them and they have not provided proper evidence of this subscription, and will not remove the $15 charge.
Is there anything Koodo can do, seeing this is clearly a scam.
+4Could you confirm if they replied to you, or did they reply that they had your consent at a certain date and time?
They replied to my first email with what I would describe as a form letter.
The rely to my second email was not a form letter but still did not provide any details or evidence of a subscription.
This second response did how ever state that no refund would be given.
+4They replied to my first email with what I would describe as a form letter.
The rely to my second email was not a form letter but still did not provide any details or evidence of a subscription.
This second response did how ever state that no refund would be given.
Let me flag a rep to look into it.
+4Hi
Just to double check, there are no texts in the SMS history indicating the offer for the Busuu subscription?
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.