Skip to main content
Koodo Community

I’m a Koodo customer but I can’t get my phone number to transfer to my new iphone 15 Plus from the android phone it’s replacing. Managed to transfer files and such but can’t set up the cell# during setup or with settings. Do I need to buy a an Esimcard  to do this or is there one already in the phone?  Lost in Halifax. 

I assumed you were using a physical sim in the android device?

If so, Have you tried to put the sim card from the android phone into your iPhone?


No, I thought the iphone just uses an e sim. I may have been wrong...


No, I thought the iphone just uses an e sim. I may have been wrong...

Canadian iPhone model should have a physical sim slot.


I’m a dumbass. Same size as an android (TCL 20 Pro)? 


I’m a dumbass. Same size as an android (TCL 20 Pro)? 

It should be, both devices are using nano sim.


I really appreciate your help- thank you!