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  • 16 May 2023
  • 5 replies
  • 62 views

I bought my Sim Card on Friday and I am currently my email address does not work. I currently only have a rental SIM card that does not receive calls. I am wondering when I can use my email to set up the new SIM card. 


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5 replies

Userlevel 7
Badge +4

Did you just sign up with Koodo? Or are you replacing another SIM?

I’m replacing another Sim Card since I lost my original SIM card. 

Userlevel 7
Badge +4

How long ago did you register your self serve account? Was it on friday as well?

I had my self serve account for more than 5 years at least. 

Userlevel 7
Badge +4

Did you change your email?  DO you still have access to the email that you login to self serve with?