Koodo Community
Question

When do I get to choose my new number

  • 5 August 2022
  • 1 reply
  • 159 views

Hi, I just purchased a new plan with Koodo, but I didn’t get to choose my new number throughout the process, but only the area code. Do I choose the new number after I receive the SIM card, or will I receive a random one? 


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1 reply

Userlevel 7
Badge +4

Hi @Lkiia 

When signing up for a Koodo plan, a random phone number will assigned, however you can later choose a new number in self serve, based on the availabiliy: https://www.koodomobile.com/en/help/changing-your-phone-number