Skip to main content
Koodo Community
Question

When do I get to choose my new number

  • August 5, 2022
  • 1 reply
  • 242 views

Hi, I just purchased a new plan with Koodo, but I didn’t get to choose my new number throughout the process, but only the area code. Do I choose the new number after I receive the SIM card, or will I receive a random one? 

Did this help you find an answer to your question?
This topic has been closed for comments

1 reply

Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • 6019 replies
  • August 5, 2022

Hi @Lkiia 

When signing up for a Koodo plan, a random phone number will assigned, however you can later choose a new number in self serve, based on the availabiliy: https://www.koodomobile.com/en/help/changing-your-phone-number