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Question

wanting to add data through self serve, pay more, but loosing in the end

  • August 17, 2026
  • 2 replies
  • 27 views

“Your plan is no longer eligible for unlimited international sms. If you change or remove your free or paid pers, you won’t be able to re-add Unlimited International SMS later”. What does all this mean?

 

2 replies

Flo Koodo
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  • Official Rep
  • August 17, 2026

Hi ​@David Schmidt DMS 

Just to double check, are you trying to add more data by adding a data add on or by changing your plan?


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  • Mobile Master
  • August 17, 2026

It is possible there may be a glitch. Have you checked your Self-Serve account to see if your data limit went up?

Otherwise, did you recently change your plan? It should be noted that all of the current 5G plans include Unlimited International SMS, which may be why it is asking you to choose a different Perk, since it would have been a part of your plan.