I’ve tried updating my billing address using self serve but it doesn’t seem to be saving. I can find the new address with Canada Post but saving it doesn’t seem to update my billing address. Any way to fix this without calling?
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Try clearing your browser's cache and see if that fixes things
I tried that earlier but unfortunately it did not seem to help.
I’d suggest sending a PM to Koodo via FB Messenger or DM via Twitter/X as you’ll have to indicate the address you want. A rep will be able to assist with manually adjusting it .
Thanks, will give that a try.
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