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Upcoming service disruption Oct 3-4

  • Oct 3, 2026 4:14 AM UTC
  • 2 replies
  • 74 views

Got this popup in self serve

Is there any more info about this disruption? 

Will logging in to self serve be unavailable?

Actual phone/data service unavailable?

 

Thanks

Best answer by Flo Koodo

Hi ​@Octo34 

We can confirm that there is indeed a planned maintenance and the Koodo website won’t be available between the times mentioned on the website:

We thank you for your understanding!

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2 replies

Dinh
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  • Mobile Master
  • Oct 3, 2026 4:33 AM UTC

Are you an internet customer or a mobile customer ? I'm not aware of a public Koodo page that lists outages or planned maintenance. A rep has mentioned that TELUS' service status page can be used for outages affecting Koodo Mobility, so that one is worth checking on the 3rd.


Flo Koodo
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  • Official Rep
  • Answer
  • Oct 3, 2026 4:22 PM UTC

Hi ​@Octo34 

We can confirm that there is indeed a planned maintenance and the Koodo website won’t be available between the times mentioned on the website:

We thank you for your understanding!