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Question

Upcoming service disruption Oct 3-4

  • October 3, 2026
  • 2 replies
  • 33 views

Got this popup in self serve

Is there any more info about this disruption? 

Will logging in to self serve be unavailable?

Actual phone/data service unavailable?

 

Thanks

2 replies

Dinh
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  • Mobile Master
  • October 3, 2026

Are you an internet customer or a mobile customer ? I'm not aware of a public Koodo page that lists outages or planned maintenance. A rep has mentioned that TELUS' service status page can be used for outages affecting Koodo Mobility, so that one is worth checking on the 3rd.


Flo Koodo
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  • Official Rep
  • October 3, 2026

Hi ​@Octo34 

We can confirm that there is indeed a planned maintenance and the Koodo website won’t be available between the times mentioned on the website:

We thank you for your understanding!