I am attempting to transfer my old phone number from Fido to my new Koodo account, but when I try to do in self serve it skips passed the option to select a number to port and says I successfully ported my Koodo number instead. Has anyone had this issue and if so what was required to fix it?
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Did you already try to port your number over?
No I hadn’t, but I was able to get ahold of an agent eventually and they were able to manually put the port request through.
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