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Question

Unable to access Mobile Services for new line

  • September 18, 2021
  • 1 reply
  • 78 views

I am trying to port a telus number to the new line as I just received the sim card but when I go to Mobile Services it says an error has occurred. This does not happen for the original line that is still open.

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  • Mobile Master
  • 6176 replies
  • September 18, 2021
mikenmeggo wrote:

I am trying to port a telus number to the new line as I just received the sim card but when I go to Mobile Services it says an error has occurred. This does not happen for the original line that is still open.

What kind of error message is it showing?