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turn off roaming notification

  • February 27, 2025
  • 1 reply
  • 39 views

Is it possible to turn off the US roaming email and text notifications when you have a Can-US plan? I live about 4 km from the border so it jumps to a US tower regularly.

Best answer by Georgia Koodo

Hi ​@KennyG Koodo is mandated to send notifications when you may incur charges for using your wireless devices outside of your normal service areas (e.g. international roaming). Unfortunately, you are not able to opt-out of these messages.

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1 reply

Georgia Koodo
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  • Official Rep
  • Answer
  • February 27, 2025

Hi ​@KennyG Koodo is mandated to send notifications when you may incur charges for using your wireless devices outside of your normal service areas (e.g. international roaming). Unfortunately, you are not able to opt-out of these messages.