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trying to open plan and can't make it past the 1st page, says performing credit app

  • July 6, 2025
  • 1 reply
  • 271 views

Steve Peevester

should i go to an outlet?

Best answer by Flo Koodo

Hi ​@Steve Peevester 

If you are trying to sign up for a postpaid plan, a credit check would be required.

If you entered the information correctly and are still unable to complete the activation, you can visit a Koodo store nearby.

More info about the credit check requirements can be found here https://www.koodomobile.com/en/help/credit-check-requirements

This topic has been closed for replies.

1 reply

Flo Koodo
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  • Official Rep
  • Answer
  • July 6, 2025

Hi ​@Steve Peevester 

If you are trying to sign up for a postpaid plan, a credit check would be required.

If you entered the information correctly and are still unable to complete the activation, you can visit a Koodo store nearby.

More info about the credit check requirements can be found here https://www.koodomobile.com/en/help/credit-check-requirements