I was trying this morning to switch from a prepaid plan to a post paid one. I received a text message that I was required to respond “YES” to but my phone is SOS and my response cannot send. I can no longer log in and access my prepaid account and when I login to my newly registered postpaid account it just says it is waiting for my email to be approved. I’ve tried other ways to figure out how to fix this and every time I am met with a brick wall. Any help appreciated.
Solved
Trouble Switching Prepaid to Postpaid
Best answer by Flo Koodo
HI
Just to double check, have you used the Fast Switch option to switch from prepaid to postpaid?
Have you tried restarting your phone or resetting the network settings?
We have also sent you a PM to confirm some more details, please check your community inbox when you get the chance.
+4HI
Just to double check, have you used the Fast Switch option to switch from prepaid to postpaid?
Have you tried restarting your phone or resetting the network settings?
We have also sent you a PM to confirm some more details, please check your community inbox when you get the chance.
+4Hi
We have sent you a PM to confirm some more details, please check your community inbox when you get the chance.
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