I have added the 14 day travel pass. Koodo says it is active as of May 5 and expires June 5.I will not be using it until May 29th. Will it not be active for 14 days from then? If not, how do I cancel?
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travel pass question
Best answer by Dennis
It will expire June 5.
I recommend adding it a couple of days prior to departure.
If you login to your koodo self serve go your plans and add-ons and you can remove the travel pass add-on
It will expire June 5.
I recommend adding it a couple of days prior to departure.
If you login to your koodo self serve go your plans and add-ons and you can remove the travel pass add-on
You can choose to add it once you arrive at your destination country, but it is best advised to do it earlier before you leave Canada to avoid any interruption to your services. Let me flag a rep to remove it for you.
No. Add it a 2 or 3 days prior to flying out would be fine.
No link where I can remove my pass.
When you check your add-ons on self serve do you see the travel pass added on there?
+4Hi
+4Ok
It will show $0 as the pass is only charged when you first use it while roaming.
You can text EU14PASS to 7626 for the 14-day Easy Roam Travel Pass when you are ready to add it to your account. https://www.koodomobile.com/en/help/europe-easy-roam-travel-passes
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