Stream+ Expired activation link

Are you still paying for stream+?

You should be able to find the activation links within your self serve account.
Login, click manage internet and subscriptions, click launch in the stream+ box, then there should be activate buttons for each service.

Thanks for replying! Yes, I'm still paying for Stream+, but I never registered for a Self Serve account. When I first subscribed I received a link to activate my account, but didn't follow it, and now the link is expired. I don't have any other services with Koodo.

How did you sign up for stream+ without a self serve account? 

I believe it was just from https://www.koodomobile.com/en/shop/subscriptions/streamplus

I didn't need an account to subscribe.

It looks like you do enter some info like email and phone and even setting a Pin when signing up as a new customer. 

I think using this info I would recommend requesting a callback via koodo assist for a rep to help reactivate you and to set up a self serve account to make things easier.  Select the postpaid option. 

https://www.koodomobile.com/en/help?autobots=rollout

It doesn’t seem like I’m able to request a callback without an account and it’s not recognizing my phone #. However the assist did give me an email address for the webstore, so I’ll try that.

Thanks for your help!

Hi ​@Shauns, we’ve resent the online profile creation email, please let us know if you received it and can complete your registration. 

I got it and was able to register. Thanks so much!