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I can’t register a sim card, I went to the store, they gave me an email, they told me to download the confirming documents, but I don’t get a response, maybe the site didn’t write down FRAUDFAX@telus.com correctly

I can’t register a sim card, I went to the store, they gave me an email, they told me to download the confirming documents, but I don’t get a response, maybe the site didn’t write down FRAUDFAX@telus.com correctly

Did you order in-store? If so, they should have activated the SIM card and given it to you. Have you registered your Self-Serve account?

When you say you cant register a sim card, do you mean you tried to sign up but was declined due to your credit report/rating?

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