Skip to main content
Koodo Community
Question

Sesonal hold plan

  • April 28, 2026
  • 2 replies
  • 13 views

I’m trying to do the seasonal hold plan, but it does not load and let me go to the next step. 

2 replies

Forum|alt.badge.img+4
  • Mobile Master
  • April 28, 2026

Can you try clearing your browser’s cache and cookies and trying again?

Can you also try using incognito mode, a different browser, or a different device to see if that works? Make sure any VPN’s are turned off too. If those don’t work, let us know.


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • April 28, 2026

@EllaJ 

Have you had the chance to follow the steps shared by Oliver above?

Please let us know if it doesn’t work and we will look into it.