Trying to change my plan from $45 for 10gb to $40 for 50gb (with bank account linked)
Every time on perk choice ( data rollover) it gives me the dropped ice cream of sadness.
Tried several times on different days for a week.
Question
Self serve plan change wont work
Have you tried to clear out the cache and cookies on your browser? How about trying on a different browser or device?
Tried with desktop firefox with adblocker disabled and cleared cache/cookies
Same deal when trying from my phone, sad ice cream on perk option with firefox and chrome.
Also just tried desktop Edge broswer, same deal.
+4
We can try to make the change from our end, can you please share a screenshot with the plan that you see in self serve? Please mask any personal details.
+4
Thank you for the screenshot!
We have just sent you a PM so we can confirm some more details, please check your community inbox when you get the chance.
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