seasonal hold

Are you able to try using a different device and/or browser and see if self serve loads properly for you then?

As well you could try an incognito/private window.

Did you manage to get this setup ​@Maelo? If Allan’s suggestions did not work, we can flag a rep on here to assist. 

I’ve tried different devices and different browsers as well as incognito mode, nothing seems to work

ok, in that case I will flag a rep to assist. Make sure you’re logged into the community using your self serve credentials and they should be able to help. 🙂

Hi ​@Maelo, we’ve sent you a private message to confirm some details. Please check your community inbox when you get the chance, thank you!