I’m trying to register a replacement sim card in self-serve, after entering the sim card number and verification code, I have had no success but keep on getting this message “Oops! Something went wrong. Please try again.” Any ideas on how to solve this? Thanks.
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+4How did you get the SIM card? Was it a SIM shipped with the phone or you got it from somewhere else? I assumed you used the correct SIM card (prepaid/postpaid)
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