Hi,
I am having issues trying to port from a Telus account. I have tried entering both the account number and IMEI and neither seem to be working correctly even though I have copied them directly from the Telus bill.
Any assistance would be appreciated.
KC
Best answer by KC Simon
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+4
What error message are you getting when you enter that information?
It indicated that the numbers entered were not valid. I did eventually port the number but needed the assistance of a rep who worked with the Telus porting team. The issue appeared to be on the Telus side.
I need a call back from koodo prepaid
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