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Picture texts are not showing

R

I can’t view pictures sent on texts or download them either. I did what the virtual assistant suggested…..still doesn’t work. 

Best answer by Ronnie Kwan

Thank you everyone for their time. Issue has been sorted out. It turned out to be on Koodo’s end. I was only able to receive pictures from iPhones, but not from Android phones.

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    Allan M
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    • Allan M
    • Mobile Master
    • July 28, 2022

    Do you have your data turned on?

    R

    Yes.

    Dinh
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    • Dinh
    • Mobile Master
    • July 29, 2022

    Which phone model are you using? Also, did it happen to all of your contacts or just a single person?

    A Koodo customer, opinions are my own.
    R

    Thank you everyone for their time. Issue has been sorted out. It turned out to be on Koodo’s end. I was only able to receive pictures from iPhones, but not from Android phones.

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