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I am trying to transfer my phone number from Freedom to Koodo but when I got a text that instructed me to say “yes” I did not see it. So I had to pick a new number and then click on transfer number in the self serve button and when I entered all my information it says error try again in an hour or refresh. I have refreshed multiple times and it still doesn’t work. Someone help

The Koodo self serve backend servers are having trouble keeping up with all the new black friday/cyber monday signups it seems.

It's gonna be like this few another day or two I think until the craze dies down.

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