Koodo Community
Question

Payment

  • 25 January 2024
  • 4 replies
  • 156 views

When I go onto the self serve page to pay for my bill I get a page that says error try again later. Ive tried logging on and using other devices but I get the same thing each time. This has been ongoing for a week now. Is anyone else having this isssue?


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4 replies

Userlevel 7
Badge +4

That shouldn’t happen… how old is your account? Have you received any invoices yet?

Userlevel 7
Badge +4

In the mean time you can dial 611 and pay via credit card using the automated system

yes, i keep getting the ice cream and the please try again.  ive tried multiple devices and cant log onto my self serve.  its been 2 weeks

Userlevel 7
Badge +4

yes, i keep getting the ice cream and the please try again.  ive tried multiple devices and cant log onto my self serve.  its been 2 weeks

Have you tried dialling *611 to make the payment? https://www.koodomobile.com/en/help/how-pay-your-bill