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Not receiving texts

  • September 10, 2021
  • 1 reply
  • 749 views

Ravynn

I haven’t been receiving texts/calls since early Thursday morning. I haven’t changed anything prior. I cleared out both messaging apps cache/data, restarted phone, took out SIM card. My texts come  through only if I call someone or if I text myself. How do I resolve this?

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1 reply

Sophia
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  • Mobile Master
  • September 10, 2021

Have you checked if the APN settings are set correctly? https://www.koodomobile.com/en/help/setting-data-your-non-koodo-phone