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I just sent up esim online for Koodo I want to transfer mY old number it said like a couple hours and it didn’t work I have no service now at all

What exactly do you mean by transferring your number to the eSIM? Did you have a physical SIM card before and do you wish to transfer to eSIM? If so, does the old SIM still work?


Did you follow the instructions here when activating your esim?

https://www.koodomobile.com/en/help/esim-and-esim-vouchers