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Question

Need Help with Voicemail

  • April 11, 2023
  • 3 replies
  • 365 views

My voicemail is not working. I activated it, but when someone else calls the line, they only get a busy signal. Please help.

Thank you

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3 replies

Dinh
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  • Mobile Master
  • April 11, 2023

It was strange, can you check your voicemail as of now? What do you hear when you dial your own number?

Also, are you a postpaid or prepaid customer?


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  • Mobile Master
  • April 11, 2023

Does the call even go through or they receive directly a busy tone? 


  • April 11, 2023

Check the voicemail setup guide in the link below to see if any of the steps were missed. If the problem persists, your voicemail service may have to be reset. Keep us posted.

Voicemail | Help