Skip to main content
Koodo Community

My voicemail is not working. I activated it, but when someone else calls the line, they only get a busy signal. Please help.

Thank you

It was strange, can you check your voicemail as of now? What do you hear when you dial your own number?

Also, are you a postpaid or prepaid customer?


Does the call even go through or they receive directly a busy tone? 


Check the voicemail setup guide in the link below to see if any of the steps were missed. If the problem persists, your voicemail service may have to be reset. Keep us posted.

Voicemail | Help