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Question

My seasonal hold doesnt load

  • April 26, 2026
  • 4 replies
  • 46 views

I’m trying to do the seasonal hold plan, but it does not load and let me go to the next step

4 replies

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  • Mobile Master
  • April 26, 2026

Try clearing your browser's cache and trying again. You can also try a different browser or incognito mode


Flo Koodo
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  • Official Rep
  • April 26, 2026

@JeffYoo 

Please follow the steps provided by Dennis above, and if you are still unable to proceed with the seasonal hold, please let us know.


  • Author
  • Beginner
  • April 26, 2026

It still doesn’t work. I’ve tried with my iPad, computer, Mac, and phone. I need the hold as soon as possible, thank you.


Flo Koodo
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  • Official Rep
  • April 26, 2026

@JeffYoo 

We have just sent you a PM to confirm some more details and further assist, please check your community inbox when you get the chance.