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My Koodo account is HACKED !!!

  • July 9, 2026
  • 2 replies
  • 74 views

Saman Chenaghchi

Hi,
My Koodo online account is hacked  today. Someone changed my email address and added Amazon Prime to my account without my permission.

my account email was:  ************@************
I can't log in and control it.
plz, help me 

**edited by moderator to remove personal information

Best answer by MilkyWay

I would highly suggest you to immediately change the password for your other accounts, check your bank accounts and credit card statements for suspicious activity, report the incident to the Canadian Anti-Fraud Centre, and place a fraud alert with Equifax and TransUnion.

2 replies

Koodo
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  • Official Rep
  • July 9, 2026

Hi ​@Saman Chenaghchi, we’ve sent you a private message to confirm some details. Please check your community inbox when you get the chance, thank you!


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  • Mobile Master
  • Answer
  • July 9, 2026

I would highly suggest you to immediately change the password for your other accounts, check your bank accounts and credit card statements for suspicious activity, report the incident to the Canadian Anti-Fraud Centre, and place a fraud alert with Equifax and TransUnion.