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Minutes usage not showing phone number called in self serve

  • June 18, 2023
  • 6 replies
  • 431 views

When o log into self serve to check my usage the phone number called for every call is the same but this is not the case. How do I fix this??

Best answer by Dennis

Does the phone number look familiar? 

This topic has been closed for replies.

6 replies

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  • Mobile Master
  • Answer
  • June 18, 2023

Does the phone number look familiar? 


  • Author
  • Beginner
  • June 18, 2023

Yes, but it’s not the only number I have called or has called me this cycle. 


Dinh
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  • Mobile Master
  • June 18, 2023

Yes, but it’s not the only number I have called or has called me this cycle. 

I saw that in my call history also. The detail call history was messed up. Hopefully they will fix it soon 


  • Member
  • June 23, 2023

Same. Hope Koodo fixes the issue


  • Member
  • June 24, 2023

Has anyone found a solution to this? 


  • Member
  • June 24, 2023

I have not. The minutes usage issue still continues.