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I pay for the 15$ Koodo card at the gas station, which gives me unlimited text. I ran out Sunday and bought a one today (Tuesday) when I call *611 it usually works but this time it says that I don't have calling and to call *611 which is who I'm calling!! 

You should be able to dial *611, proceed past the announcement and add a top-up voucher. You can also use the voucher to top-up through your prepaid Self Serve account.

Topping up your prepaid account


So, you have a prepaid account. 

What do you mean by " I ran out Sunday and bought a one today (Tuesday)"?

When was the last time you too up your account?