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How to turn on Wi-Fi calls without cell coverage

  • April 5, 2026
  • 6 replies
  • 57 views

Up north. No cell coverage Can't turn it on 

Best answer by Dinh

No, it wasn't set up previously. Is there a chance to switch it on without cell coverage? 

No, unfortunately. It needs to be on the cellular network at the time. Also, are you a postpaid customer?

And which device are you using? Some phones aren’t compatible with Koodo Wi-Fi calling..

6 replies

Flo Koodo
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  • Official Rep
  • April 5, 2026

Hi ​@Ggaga 

Just to double check, wifi calling wasn’t previusly set up on your phone? The initial set up would require network coverage, to be able to receive the verification code, more info can be found here https://www.koodomobile.com/en/help/wifi-calling


  • Author
  • Beginner
  • April 5, 2026

No, it wasn't set up previously. Is there a chance to switch it on without cell coverage? 


Dinh
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  • Mobile Master
  • Answer
  • April 5, 2026

No, it wasn't set up previously. Is there a chance to switch it on without cell coverage? 

No, unfortunately. It needs to be on the cellular network at the time. Also, are you a postpaid customer?

And which device are you using? Some phones aren’t compatible with Koodo Wi-Fi calling..


  • Author
  • Beginner
  • April 5, 2026

Postpaid customer 

Samsung s24


Dinh
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  • Mobile Master
  • April 5, 2026

Postpaid customer 

Samsung s24

That phone is compatible with WiFi calling. However, as mentioned, you would need to find an area that you have access to Koodo cell signal to activate it


  • Guardian
  • April 7, 2026

Since you do have internet access, yoh could get a free Fongo line to hold you over until you can get to a cell signal and set up wifi calling.