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Question

How to confirm plan & add-on terms

  • 31 July 2023
  • 3 replies
  • 44 views
M

Hello,

 

How do I confirm the terms of my plan AND add-on.  I believe I received a plan with a temporary add-on and I can’t find any document that states how long it will be on my account for.  

Where can I find this information on Self Serve.

 

Thanks,

Michael

This topic has been closed for comments

3 replies

Dinh
Userlevel 7
Badge +4

Which addon was it? If possible, can you post a snapshot of it here? (hide all personal information before posting please)

A Koodo customer, opinions are my own.
M

10GB add-on

 

 

D
Userlevel 7
Badge +4

Was the add-on part of a promo when you signed up?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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