When I have a voicemail waiting and try to listen to (She whoever) say’s enter your password
which I never knew I had one after a few attempts she locks me out and says I will text you a temporary password, I ONLY HAVE A LANDLINE SO NO TEXTING FOR ME,
This is now for the last 2.5 weeks I have already missed a doctor’s app. because of this BS
I am 70 yrs old and very very frustarated, Please help if you can.
Thanking you in advance
Best answer by Flo Koodo
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+4
You have to get in contact with customer service in this case. Let me flag a rep for you to help.
Hi Alan,
When I get a call back from a rep I cannot understand a word they say,
This has been going on for quite some time.
Customer service is the worst I’ve geard/seen in all my 70 years.
+4
Hi
Sorry to hear that!
We have been able to reset the password for you, we have sent you a PM via community with more details, feel free to check it out when you get the chance.
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