Hello…I’m an existing Koodo customer with 2 lines, and I just added another via BYOD. I ordered the SIM card and it will be shipped to me, however I already have several unused SIMS and would like to use one of those to activate my new line instead of waiting for a week for the new one that I don’t need to arrive. Is it possible to do this via self serve, or do I need to wait for the SIM card that is being mailed to me? I’ve searched extensively and cannot find an answer. Any assistance would be appreciated.
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You can do so as soon as the line is activated and shows within your self serve account. It should activate when it ships.
I was in the same situation. As soon as my new account was approved, I contacted Koodo and they activated my sim on the spot.
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