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Question

esim hasn't been sent or activated

  • August 17, 2026
  • 1 reply
  • 11 views

I started a new account about 5 hours ago.

I received account number.

Public mobile no longer Working since I agreed to transfer the phone number.

But I haven't received any esim from Koodo.

And I can't get through on the phone because they can't call.

I tried to look up esim, but it only wants to send me a text to confirm, email address is too new.

Not a great experience so far 

1 reply

Koodo
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  • Official Rep
  • August 17, 2026

Hello ​@Me-me  We have sent you a private message in regard to the situation. Feel free to respond whenever you have the time.