It has been a week I am trying but it never lets me create an account.
I switched to postpaid and my previous account got deactivated.
This is a bug in your system.
I tried your chatbot for hours but no luck.
There is no support.
I want to deactivate koodo and mo to another provider.
Are you using the same email for your postpaid self serve as your prepaid self serve?
If so, try using a different email
Koodo online services, flawed and buggy 👎🏻
+4Koodo online services, flawed and buggy 👎🏻
Just to confirm, are you currently staying outside of Canada or using a VPN to set up the account? As well, have you tried a totally different password when creating the account?
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