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When I log into self serve and try to look up my current usage (data, messaging and airtime) I keep getting a message it's not available and to try again later.

I've been trying all evening with the same message. 

Has the usage page worked for you previously?

 

Try clearing your browser's cache or try using a different browser/device to try again

Has the usage page worked for you previously?

 

Try clearing your browser's cache or try using a different browser/device to try again

Thanks Dennis. I've tried both your suggestions with no luck. 

When I log into self serve and try to look up my current usage (data, messaging and airtime) I keep getting a message it's not available and to try again later.

I've been trying all evening with the same message. 

Is this the message you are getting? 

 

Let me flag a rep for you

Hello @SACMGP! If the issue still persists for you, we can submit a ticket to our support team and they’ll start an investigation ASAP. In order to do this, could you please confirm what browsers & devices you used when trying to see your usage in Self Serve? If possible, please attach a screenshot of the error here (any personal information being hidden, of course). 

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