Koodo Community

Change phone number to previous number

  • 3 November 2022
  • 6 replies
  • 102 views

Can I change back to my previous number 


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6 replies

Userlevel 7
Badge +4

Can I change back to my previous number 

You need to schedule a callback and see if a Koodo rep can change it back for you. There are no guarantees, but it is worth a try.

Thanks

Userlevel 7
Badge +4

How long ago was your “previous number” out of service for? If it’s been more than 90 days, I think your number is someone else’s number. 

Yeah when I tried to call they said it’s Black Friday and they can’t call me back ?? Weird man I’m hoping I can talk with a rep soon because I got a new phone and all my two factor is on my old number smh oops

Userlevel 7
Badge +4

Yeah when I tried to call they said it’s Black Friday and they can’t call me back ?? Weird man I’m hoping I can talk with a rep soon because I got a new phone and all my two factor is on my old number smh oops

So, where is your old phone and SIM?

Same sim just changed to a new number like a month a bit ago but they told me I have up to 3 months to change my number back if I want to and I’m gonna need my old number due to 2 factor set up with my account and I’ll honestly say iOS 2 factor is aids