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Question

cancellation of second line on account

  • January 15, 2023
  • 1 reply
  • 958 views

I wish to cancel the second line that I have on my account because it is not in use. There is no tab going on it. Could anybody help me please?

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1 reply

Allan M
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  • Mobile Master
  • 12320 replies
  • January 15, 2023

You have to schedule a callback with customer service to cancel a line.

You can do so at http://koodo.com/chat and just type that you want to cancel and then follow the prompts.