I ported my Koodo number to a Telus account. Does that cancel my Koodo account automatically? They never confirmed that and Koodo is a sister account to Telus so... I'm confused. How to I contact Koodo folks via phone, it seems impossible to get a hold of a real person to answer customer questions!.. :/
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cancellation of Koodo account
Best answer by MilkyWay
M-J wrote:
I ported my Koodo number to a Telus account. Does that cancel my Koodo account automatically? They never confirmed that and Koodo is a sister account to Telus so... I'm confused. How to I contact Koodo folks via phone, it seems impossible to get a hold of a real person to answer customer questions!.. :/
That is correct. You will eventually get a final bill from Koodo. https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
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M-J wrote:
I ported my Koodo number to a Telus account. Does that cancel my Koodo account automatically? They never confirmed that and Koodo is a sister account to Telus so... I'm confused. How to I contact Koodo folks via phone, it seems impossible to get a hold of a real person to answer customer questions!.. :/
That is correct. You will eventually get a final bill from Koodo. https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
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