For the past 2 days, I’ve been getting an infinite loading screen (3 large circles, image below) when trying to change my plan. This happens after I select a new plan in the Change My Plan screen.
route: https://www.koodomobile.com/my-account/plans/change-rate-plan/choose/account/
Any idea what’s going on? I’ve tried multiple browsers, computers, and connections.
+4
I believe that screen showed the system was loading information. If it took too long, have you tried to refresh the web browser? (using Ctrl+F5 on the keyboard or the circle arrow in the web address bar)
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