Can't add free perk

Hi ​@WpgGuy 

We are sorry to hear you are having issues selecting the free perk!

Will you please confirm the last 2 digits of the phone number in question and the perk that you would like to add?

We can try to add it from our end.

Hi. The last two digits of the phone number are 93 and the perk to add is 3 day US roaming.

Thanks for your help.

Thank you for confirming ​@WpgGuy 

We have tried to add the perk from our end but we were unable to. We have submitted a request for the perk to be added in the backend and this will take up to 3 business days. 

We are sorry for the inconvenience created!

Hi ​@Flo Koodo Thanks for trying.

Can you add phone number ending in 31 and 3-Day Easy Roam International to the request as well?

Thanks.

I will flag the rep back to the post for you so that they can attempt to add the perk to the other line. 🙂👍

​@WpgGuy 

We have submitted the request for the perk to be added on the line ending in *31. This should take also up to 3 business days. 

Thank you for your understanding!