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Question

Can't access my account. Wrong email registered by sales

  • 25 April 2023
  • 1 reply
  • 99 views

Hi,

I recently arrived in Toronto and registered for my new SIM card. However, the sales rep made a mistake on my email typing @gamil.com instead of @gmail.com.

I have no access to my account at the moment.

May I know how I can correct the email please?

 

Thank you


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1 reply

Userlevel 7
Badge +4

Go to Koodo Assist and say you are having trouble logging into self serve for the first time and it should be able to reset your self serve account.

 

https://www.koodomobile.com/en/help?autobots=rollout