when I login the koodo Self Service portal and try to transfer my phone number, it looks the Self Service does not work. In the Self Service, when access the mobile service functuon, it always deplays a blue band as the following picture and no any response.
Best answer by Anonymous
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+4
Can you try logging in on a different device/browser and see if it then works?
As well have you been with Koodo in the past?
I just opened the account yesterday and then I want to transfer my phone number from another carrier. I tried chrome, edge in mobile phone and laptop, they are the same.
+4
I just opened the account yesterday and then I want to transfer my phone number from another carrier. I tried chrome, edge in mobile phone and laptop, they are the same.
I’ll flag a rep, the account may need to be relinked to your email
Appreciated it, what should I do for the relink?
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